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Menu

The Menu section (/menu, System → Menu) is the builder for the left menu that regular Orbita users see (see Navigation — left menu). Here, an administrator decides which items to show, in what order, with which icon, and where they lead.

Item types

TypeWhere it leadsWhen to use it
DynamicThe record list of a selected entityA menu item for an entity you created (e.g., "Tickets," "Customers")
StaticAn arbitrary URL or internal routeA link to a built-in section (dashboard, calendar, etc.) or an external address
FolderNowhere (acts as a container)Grouping several items under one heading, like "System" in the admin menu

A folder is a static item with no address: it can't be navigated to, it only expands and collapses to show its nested items.

Adding a menu item

  1. Open the Menu section

  2. Click + Dynamic, + Static, or 📁 Folder, depending on what you need to add

  3. The new item appears in the list on the left and opens for editing on the right

  4. Fill in the name in each interface language

  5. For a dynamic item — select an entity from the list (the name and the list will be pulled in automatically)

    For a static item — specify the address (an internal route like /dashboards or an external https://...)

  6. Choose an icon using the built-in icon picker (search by name, FontAwesome icons)

  7. Make sure the Active toggle is on — otherwise the item won't appear in users' menus

  8. Click Save (the button in the top-right corner applies changes to all items at once)

Order and nesting

The list of items on the left can be dragged — the row order determines the order in the resulting menu.

To nest an item inside a folder or another item (making it a sub-item):

  • drag the item and hold it over the desired parent for a bit more than a second — it will nest automatically;
  • or use the (move up a level) and (nest under the item above) buttons next to each row.

Nesting depth is shown by indentation and a "↳" mark before the item's name.

Linking to an entity

For a new entity to get its own menu item:

  1. Add an item of type Dynamic
  2. In the editor on the right, select the entity from the dropdown — it lists every entity created in the Entities section
  3. The menu item's name is filled in automatically from the entity's name (it can be changed manually)

Icon

The icon is chosen through a visual picker: a list of FontAwesome icons opens with live search by name — there's no need to type a CSS class manually.

What users see

Items marked Active and accessible under the user's permissions appear in the left menu in the configured order. The Menu section only affects the dynamic and static items of the regular menu — the administrator-only App Management section is built separately and isn't edited here.

"My menu" — user favorites

Besides the shared menu configured by the administrator, every user can build a personal one: hovering over a menu item reveals a star ("Add to My menu"), and a switcher at the top of the sidebar toggles between the full menu and My menu, which shows only the starred items.

  • The favorites set is stored in the user profile and follows the user across devices and sessions.
  • Clicking the star again removes the item from "My menu".
  • While nothing is starred, the mode shows a hint: "Mark menu items with a star and they will appear here".

This helps with menus that grow to dozens of items: a support operator keeps "Tickets", "Knowledge base" and the needed dashboard at hand without scrolling the full tree.

Orbita ITSM documentation