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Settings

The Settings section (/settings, System → Settings) holds Orbita's system-wide parameters: general environment settings, locales, mail, incoming mail (IMAP), the Telegram bot, LDAP/Active Directory connections, entity metadata migration, and installing ready-made presets.

The section is available to administrators and holders of the admin.settings permission ("System settings & license", see Admin sections access).

Changes take effect only after clicking Save Changes in the top-right corner — it becomes active as soon as anything is edited on any tab.

Tabs

TabPurpose
GeneralCore system parameters: URL, language, time zone, date/time format, file upload limit
LocalesWhich interface languages are available to users, and in what order
MailThe SMTP server for outgoing mail (notifications, emails)
IMAPConnecting a mailbox to receive incoming messages
TelegramConnecting a Telegram bot — both as a source of incoming messages and as a notification channel
LDAPConnecting to Active Directory / OpenLDAP for employee login
MigrationEntity metadata transfer and importing data from JSON
PresetsInstalling ready-made entity sets (presets) on top of the current system

Locales

The Locales tab manages the list of interface languages visible to users of this installation (tenant):

  • tick which of the system-supported locales are available to users;
  • drag to set their order — it defines the order in the language switcher;
  • at least one locale must stay enabled.

Users pick their language from this set in their profile; the Default language on the General tab applies to new users and must belong to the selected set. Localizable values (entity names, menu items, portal texts) are edited in the enabled locales.

General

FieldDescription
System URLThe main address Orbita runs on (used, for example, in links inside emails)
Default LanguageThe interface language for new users
Time ZoneThe default time zone
Date FormatThe date display template
Time Format24-hour or 12-hour
Maximum Upload File Size, MBThe size limit for a single attachment

Mail (SMTP)

Settings for the server Orbita uses to send emails (notifications, invitations, password resets, etc.):

FieldDescription
HostThe SMTP server address
PortThe connection port (usually 587 or 465)
EncryptionThe connection's encryption type
Login / PasswordThe mailbox credentials
From Address / From NameThe sender address and name the recipient will see

At the bottom of the tab is a field for a test email and a Send Test button: the email is sent using the current (even unsaved) parameters, letting you verify the setup before saving.

IMAP (incoming mail)

Settings for the mailbox Orbita polls to receive incoming messages:

FieldDescription
HostThe IMAP server address
PortThe connection port (usually 993)
EncryptionThe connection's encryption type
Verify Certificate (SSL)Toggle for validating the server's SSL certificate
Login / PasswordThe mailbox credentials

Control buttons:

  • Test Connection — a trial connection to the server using the current (saved) parameters, without fetching emails
  • Fetch Mail Now — starts collecting new emails immediately, without waiting for the scheduled automatic check

Both buttons are disabled if there are unsaved changes — settings must be saved first.

Telegram

FieldDescription
Bot Name (t.me/...)The bot's name, used to display a link to it (filled in automatically after a successful token check)
Bot TokenThe token issued by Telegram when the bot was created via @BotFather

Control buttons:

  • Verify Token — calls the Telegram API to confirm the token is valid and pulls in the bot's name
  • Set Webhook — registers Orbita's address with Telegram so messages to the bot are delivered instantly (without this, background long polling can be used instead). This button is also disabled when there are unsaved changes

Messages sent to the bot land in Incoming Messages under the Telegram channel.

LDAP / Active Directory

Lets you connect employee login through a corporate directory:

FieldDescription
Enable LDAPThe feature's master toggle
Directory TypeActive Directory or OpenLDAP — selecting one fills in the typical attribute values below
Host / PortThe directory server's address and port
EncryptionSTARTTLS, LDAPS (SSL), or none
Verify Certificate (SSL)Certificate validation
Base DNThe root node for user search
Bind DN / PasswordThe account used to connect to the directory
Account SuffixAppended to the login during authentication (e.g., @corp.local)
User AttributesMapping of directory fields: login, email, first name, last name, display name, middle name, group
Default Org UnitWhere to place new employees found in the directory
Auto-create UsersToggle for auto-provisioning on first login

The Test Connection button tests the connection parameters. The Manage Mappings link leads to the section for mapping LDAP groups to roles/permissions in Orbita.

Migration

A utility tab for transferring data between environments:

  • Entity Metadata Transfer — export/import of a selected entity's structure (fields)
  • Data Import — loading records for a selected entity from a JSON file

You must select an entity from the list first, otherwise file actions are disabled.

Presets

Ready-made sets of entities and settings (for example, a typical Service Desk) that can be installed in one action. Already-installed presets are marked Installed and can't be installed again; new ones can be checked and applied via Apply Selected Presets.

TIP

Presets are built-in packages: the same mechanism is used to move your own solutions between installations and ship versioned updates. See what each preset contains in Use Cases, e.g. Service Desk (IT Support).

License (on-premise)

On self-hosted installations there is a License page (/license) next to Settings — it shows the license state and accepts the .lic license file from your vendor.

The page displays: license type and edition, holder, validity period, the user limit and current usage. Possible states:

StateMeaning
ValidThe license is active; an expiry warning appears in advance
Grace periodExpired, but the system stays fully functional for the grace window — time to renew
Read-onlyGrace elapsed (or the license was revoked) — data is readable, changes are blocked until a valid license is uploaded
No licenseA fresh installation runs fully functional for a starting window (30 days), then switches to read-only

To apply a license, upload the .lic file on this page — the state refreshes immediately, no restart needed. The SaaS edition does not use this page.

Platform-level features

Some capabilities are toggled by the platform operator rather than tenant settings. For example, the business processes module can be disabled globally or per tenant — the corresponding sections simply disappear from the menu.

Orbita ITSM documentation